并购：Switchboard Health 收购 Livara Health，并获得500万美元融资以推动 EHR 内虚拟 MSK 服务交付
M&A: Switchboard Health Acquires Livara Health and Secures $5M to Power In-EHR Virtual MSK Delivery
须知事项
Switchboard Health 是一个将患者与高价值专科护理相连接的数字健康平台，已收购 Livara Health（前身为 SpineZone），后者是一家以虚拟服务为先的骨科和肌肉骨骼（MSK）管理公司。
在收购的同时，Switchboard Health 完成了一轮超额认购的500多万美元股权融资，由 First Trust Capital Partners, LLC、Route 66 Ventures、A1 Health Ventures、Allumia Ventures 和 Martin Ventures 支持。
该交易标志着 Switchboard 从纯粹的转诊导航软件层，战略性发展为直接提供价值导向型专科护理的服务商。
Livara Health 带来了多学科临床模式，涵盖骨科医生、物理治疗师和心理社会服务提供者，并取得了经验证的临床和财务成效，包括 MSK 支出降低43%；这一成果主要通过减少手术使用实现，并由 Validation Institute 于2024年独立验证。
该集成解决方案使初级保健医生能够直接从其电子健康记录（EHR）中识别高风险、复杂的 MSK 患者，并将其转诊至 Livara 的虚拟护理路径。
将转诊软件转变为完整的临床服务引擎
此次收购使 Switchboard 超越纯软件路由，进入直接提供价值导向型护理的领域。通过将 Livara 的临床项目直接嵌入电子健康记录（EHR），初级保健医生只需点击几下即可将患者转诊至多学科 MSK 团队，而不必将传真发送至无人管理的专科医生目录。
Livara 的护理模式由骨科脊柱外科医生 Kamshad Raiszadeh 博士创立，将骨科医生与持证物理治疗师和行为健康指导师结合起来，在不急于进行手术的情况下管理高严重程度的慢性疼痛。Validation Institute 于2024年开展的一项评估证实，该方法可使 MSK 医疗总支出降低43%，主要是通过避免不必要的低价值手术实现的。
该交易还为 Switchboard 快速扩展的业务覆盖范围提供了即时的服务交付部门。在过去九个月中，Switchboard 网络中的承担风险的医疗服务提供者、ACO 和雇主健康计划所转诊的患者数量增长了500%。
“Livara 的护理模式、技术和团队成员开启了我们转变专科护理工作的激动人心的新篇章，”Switchboard Health CEO 兼联合创始人 Derek Baird 表示。“现在，初级保健提供者可以直接在她的 EHR 中，将符合条件的患者转诊给我们的 Livara MSK 服务提供者，以获得便捷、循证的护理。我们感谢新老投资者为我们拓展护理服务交付和下一阶段增长提供资金……我们预计未来将实现更快的增长。”
What You Should Know Switchboard Health, a digital health platform connecting patients with high-value specialty care, has acquired Livara Health (formerly SpineZone), a virtual-first orthopedics and musculoskeletal (MSK) management company.
In conjunction with the acquisition, Switchboard Health closed an oversubscribed $5M+ equity funding round backed by First Trust Capital Partners, LLC, Route 66 Ventures A1 Health Ventures Allumia Ventures, and Martin Ventures The transaction marks Switchboard’s strategic evolution from a pure referral navigation software layer into a direct value-based specialty care delivery provider.
Livara Health brings a multidisciplinary clinical model—spanning orthopedic physicians, physical therapists, and psychosocial providers—with validated clinical and financial outcomes, including a 43% reduction in MSK spend primarily achieved through reduced surgical utilization (independently validated by the Validation Institute in 2024).
The integrated solution allows primary care physicians to identify and refer high-risk, complex MSK patients directly from their electronic health record (EHR) into Livara’s virtual care pathways.
Turning Referral Software into a Full Clinical Delivery Engine
The acquisition moves Switchboard beyond pure software routing into direct, value-based care delivery. By embedding Livara’s clinical programs directly into electronic health records (EHRs), primary care physicians can refer patients to multidisciplinary MSK teams in just a few clicks rather than sending faxes into an unmanaged specialist directory.
Livara’s care model—founded by orthopedic spine surgeon Dr. Kamshad Raiszadeh—pairs orthopedic doctors with licensed physical therapists and behavioral health coaches to manage high-acuity chronic pain without rushing to the operating room. A 2024 review by the Validation Institute confirmed the approach cuts total MSK medical spend by 43%, primarily by avoiding unnecessary, low-value surgeries.
The deal also provides an immediate delivery arm for Switchboard’s rapidly expanding footprint, which has seen routed patient volume jump 500% over the past nine months across its network of risk-bearing providers, ACOs, and employer health plans.
“The Livara care model, technology, and team members start an exciting new chapter in our work to transform specialty care,” said Derek Baird, CEO and Co-Founder of Switchboard Health. “Now a primary care provider, right within her EHR, can refer qualified patients to our Livara MSK providers for convenient, evidence-based care. We’re grateful to our new and current investors for funding our expansion into care delivery and the next phase of growth… We see even faster growth ahead of us.” Reader Interactions