医信观察 · MED IT
中文译文厂商产品与案例

Zocdoc 与 Google Gemini 合作,实现实时医疗预约

Zocdoc Partners with Google Gemini for Real-Time Healthcare Appointment Booking

HIT Consultant··约 2 分钟阅读
译文920 字

你需要了解的内容Zocdoc已正式与 Google 合作,成为Gemini应用首个健康预约连接应用合作伙伴,实现代理式实时预约安排。

美国 18 岁及以上的 Google Gemini 用户可以在 Zocdoc 覆盖的网络中搜索并预约,网络涵盖超过 200,000 家医疗服务提供者、200 多个专科和超过 10,000 个保险计划。

目前已列于 Zocdoc 的医疗服务提供者将自动在 Google Gemini 中启用,无需额外的软件集成。

虽然全国平均就诊等候时间超过 31 天,但由 Zocdoc 提供支持的预约通常可在 24 至 72 小时内帮助患者获得医疗服务。

缩小 AI 搜索与医疗服务获取之间的差距

Zocdoc 和 Google 已推出 Gemini 应用首个健康预约连接应用,将代理式预约安排直接引入 Gemini。该集成允许年满 18 岁的美国用户搜索医疗服务提供者的实时可预约情况,并在对话交互中原生完成预约,无需使用传统目录网站、登录外部门户或拨打电话。

随着患者越来越多地使用 AI 进行症状评估和健康咨询,将对话式指导转化为实际医疗预约历来需要退出当前界面并处理多步骤预约安排。Zocdoc 的集成在生成式 AI 搜索与医疗机构管理系统之间建立了事务性桥梁:

代理式预约引擎:

允许 Gemini 用户使用自然语言查询医疗需求、比较医疗服务提供者的实时可预约时段,并在聊天界面内预约线下或虚拟就诊。

网络与专科覆盖范围:

直接连接至 Zocdoc 的基础设施,覆盖超过 200,000 家医疗服务提供者、200 多个临床专科和超过 10,000 个可接受的保险计划。

医疗服务提供者自动启用:

已列入 Zocdoc 网络的临床医生将自动集成到 Gemini 搜索中,无需进行任何额外设置,也不会增加医疗机构 IT 负担。

加快获得医疗服务的时间:

将患者的就医意向直接连接至可用的临床日历时段,支持 Zocdoc 平均 24 至 72 小时的预约就诊时间,相比之下,美国全国平均等候时间约为 31 天。

“患者越来越多地从 AI 开始他们的健康之旅,而这项合作让 Gemini 应用用户更容易在需要时找到所需的医疗服务,”Zocdoc 创始人兼 CEO Oliver Kharraz 医学博士表示。“随着 Zocdoc 开始为各地的医疗服务获取提供支持,我们很自豪能够与 Gemini 合作。”

原文2,218 字符

What You Should Know Zocdoc has officially partnered with Google as the Gemini app’s first health appointments connected apps partner, enabling agentic, real-time appointment scheduling.

Google Gemini users (ages 18+ in the US) can search for and book appointments across Zocdoc’s network of over 200,000 providers, 200+ specialties, and 10,000+ insurance plans.

Providers currently listed on Zocdoc are automatically enabled on Google Gemini without requiring additional software integrations.

While the national average wait time to see a physician exceeds 31 days, Zocdoc-powered bookings typically connect patients to care within 24 to 72 hours.

Closing the Gap Between AI Search and Care Access

Zocdoc and Google have launched the Gemini app’s first health appointments connected app, bringing agentic appointment booking directly into Gemini. The integration allows U.S. users aged 18 and older to search real-time provider availability and complete bookings natively within conversational interactions, bypassing traditional directory sites, external portal logins, and phone calls.

While patients increasingly turn to AI for symptom evaluation and health inquiries, turning conversational guidance into actual medical appointments has historically required exiting the interface and managing multi-step scheduling. The Zocdoc integration establishes a transactional bridge between generative AI search and medical practice management systems:

Agentic Scheduling Engine:

Enables Gemini users to query care needs in natural language, compare real-time provider openings, and book in-person or virtual appointments within the chat interface.

Network & Specialty Coverage:

Connects directly to Zocdoc’s infrastructure, spanning over 200,000 healthcare providers, 200+ clinical specialties, and 10,000+ accepted insurance plans.

Automatic Provider Enablement:

Clinicians already listed on the Zocdoc network are automatically integrated into Gemini searches with zero additional setup or practice IT overhead.

Time-to-Care Acceleration:

Connects patient intent directly to available clinical calendar slots, supporting Zocdoc’s 24 to 72-hour average time-to-appointment compared to the ~31-day U.S. national average wait time.

“Patients are increasingly starting their health journeys with AI, and this collaboration makes it easier for Gemini app users to find the care that they need, when they need it,” said Oliver Kharraz, MD, Founder and CEO of Zocdoc. “We are proud to partner with Gemini as Zocdoc begins to power access to care everywhere.” Reader Interactions

原始信源HIT Consultant