Innovaccer 与 Mastek 合作，在全球扩展智能体化医疗 AI
Innovaccer Partners with Mastek to Expand Agentic Healthcare AI Globally
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全球数字化、云和 AI 服务公司 Mastek 已加入 Innovaccer 的 Platinum Global Systems Integrator (GSI) 计划，承诺在大规模企业部署中采用 Innovaccer 的 Gravity platform。
该合作将 Innovaccer 的医疗 AI 和数据基础设施与 Mastek 覆盖 40 多个国家的运营版图相结合，加速向美国、英国、欧洲和中东市场拓展。
Mastek 将实施并本地化 Innovaccer 的全套医疗 AI 应用，涵盖智能体化收入周期管理 (RCM)、价值型医疗、人口健康、支付方绩效（Stars、风险调整）以及全渠道患者服务接入。
Mastek 拥有超过四十年的公共部门和医疗服务交付经验，由 4,700 多名专业人员、275 多家医疗和生命科学客户以及 96% 的客户留存率提供支持。
克服国际交付阻力
尽管全球医疗市场对智能体化 AI 和运营自动化的需求正在激增，但软件平台在拓展至本国以外市场时经常会遇到市场准入阻力。应对本地化合规要求、政府采购框架和复杂的遗留数据迁移，需要成熟的交付信誉和深厚的区域关系。
该联盟将 Innovaccer 的数据统一和智能体化 AI 技术与 Mastek 在北美、英国、欧洲和中东的企业 IT 交付版图相结合，从而应对这些实施障碍：
Gravity Platform 实施：
Mastek 将作为主要集成合作伙伴，扩大 Innovaccer 的 Gravity platform 的部署规模。该平台将分散的临床、财务/理赔和运营数据统一到单一的自主医疗运营层中。
智能体化运营自动化：
在高业务量的行政职能中部署 AI 驱动的智能体，包括智能体化收入周期管理（事前授权、编码、拒赔）、风险调整、利用管理和人口健康项目。
全渠道接入集成：
将 Mastek 的数字化前门和平台迁移能力与 Innovaccer 的对话式 AI 工具相结合，简化预约、患者登记和联络中心运营。
全球系统集成商覆盖：
利用 Mastek 覆盖 40 多个国家的业务布局，以及其与公共卫生主管部门和医疗系统建立的四十年机构关系，加速在主要国际地区的市场渗透。
战略验证
Innovaccer 联合创始人兼 CEO Abhinav Shashank 指出了 GSI 交付渠道的战略价值：“当领先的专注于医疗领域的全球系统集成商独立选择围绕 Gravity 构建其交付实践时，这向市场表明，该平台值得承载全球最复杂、风险最高的医疗转型项目。Mastek 加入我们的 Platinum GSI 计划……为我们带来了一个我们无法快速自行构建的优势——其在三大洲与医疗系统和政府建立的四十年机构关系。”
What You Should Know
Global digital, cloud, and AI services company Mastek has joined Innovaccer’s Platinum Global Systems Integrator (GSI) program, committing to Innovaccer’s Gravity platform for large-scale enterprise deployments.
The partnership bridges Innovaccer’s healthcare AI and data infrastructure with Mastek’s operational footprint across 40+ countries, accelerating expansion into the US, UK, Europe, and Middle East.
Mastek
will implement and localize Innovaccer’s full suite of healthcare AI applications, spanning agentic revenue cycle management (RCM), value-based care, population health, payer performance (Stars, risk adjustment), and omnichannel patient access.
Mastek brings over four decades of public sector and healthcare delivery experience, supported by 4,700+ specialists, 275+ healthcare and life sciences clients, and a 96% client retention rate.
Overcoming International Delivery Friction
While demand for agentic AI and operational automation is surging across global healthcare markets, software platforms frequently encounter market-access friction when expanding beyond domestic borders. Navigating localized compliance mandates, government procurement frameworks, and complex legacy data migrations requires established delivery credibility and deep regional relationships.
The alliance addresses these implementation barriers by pairing Innovaccer’s data unification and agentic AI technology with Mastek’s enterprise IT delivery footprint across North America, the UK, Europe, and the Middle East:
Gravity Platform Implementation:
Mastek will serve as a primary integration partner scaling Innovaccer’s Gravity platform, which unifies fragmented clinical, financial/claims, and operational data into a single autonomous healthcare operations layer.
Agentic Operational Automation:
Deploys AI-driven agents across high-volume administrative functions—including agentic revenue cycle management (prior authorization, coding, denials), risk adjustment, utilization management, and population health programs.
Omnichannel Access Integration:
Combines Mastek’s digital front-door and platform migration capabilities with Innovaccer’s conversational AI tools to streamline scheduling, patient intake, and contact center operations.
Global Systems Integrator Reach:
Leverages Mastek’s presence across 40+ countries and four decades of institutional relationships with public health authorities and health systems to accelerate market penetration across key international territories.
Strategic Validation
Abhinav Shashank, Co-Founder and CEO of Innovaccer, noted the strategic value of the GSI delivery channel: “When leading healthcare-focused global systems integrators independently choose to build their delivery practices around Gravity, it tells the market that this platform is trusted to carry the most complex, high-stakes healthcare transformation programs in the world. Mastek joining our Platinum GSI program… gives us something we could not build quickly on our own — four decades of institutional relationships with health systems and governments across three continents.” Reader Interactions